Privacy
Axiom Real-Time Metrics will not sell, lease or trade your contact or personal information to third parties. We won’t use or disclose personal information other than for the purpose it was collected, unless we have your consent or as permitted or required by law.
All questions regarding Axiom’s privacy policies can be directed to gdpr@axiom.cc
Axiom Real-Time Metrics – Website Privacy Notice
Axiom Real-Time Metrics (“we”, “our”, “us”) values all visitors’ privacy and we are committed to protecting your privacy and ensuring transparency in how we collect, use, disclose, and safeguard your information. Axiom Real-Time Metrics implements appropriate safeguards to maintain the confidentiality and security of your personal information collected.
This Privacy Notice explains how we collect, use, disclose, access, retain and safeguard your information when you visit and / or use our website. Through this Privacy Notice, we intend to help provide a better understanding of your privacy rights.
Please read and understand our Privacy Notice before submitting any personal information to us and feel free to send your data privacy related queries or concerns to us at gdpr@axiom.cc. By using our website or submitting your personal data, you consent to its transfer, storage, and processing.
Privacy for Children
Axiom Real-Time Metrics does not intend to collect or maintain information on our website from individuals under 16 years of age. We request that minors do not provide personal information through this website.
If a visitor under the age of 16 submitted their personal information without the consent of a parent or legally authorized guardian, the parent or legal guardian can contact us at gdpr@axiom.cc to request the removal of such personal information.
What information do we collect?
| Website / Application | Description of Information being collected |
|---|---|
| www.axiommetrics.com | We may collect, store and use the following type of personal information about individuals who visit and use our website: • Contact Name (First Name and / or Last Name) • Phone number • E-mail address • Organization • Title • Other (any personal information entered within free text field as a part of query or request) |
| Axiom Product |
We may collect, store and process the information about individuals who visit and use our website: • Contact Name (First Name and / or Last Name) • E-mail address • Job Title • Signatures • Other (any personal information entered within free text field as a part of query or request) We may collect, store and process the information about clinical trial participants as consented for, and required by the respective study protocol. |
| Fusion electronic Patient Reported Outcome Application | We may collect, store and process the information about clinical trial participants as consented for, and required by the respective study protocol. |
Links to Other Websites
Our website may contain links to and from third-party websites and social media platforms. If a visitor follows a link to any of these websites, please note that they have their privacy policies and that Axiom Real-Time Metrics does not accept any responsibility or liability for them.
We recommend reading the privacy policies of those other websites to learn how they collect and use visitor’s personal information.
How we use your information
We may use your information for purposes including:
• Providing and managing our services
• Responding to inquiries or service requests
• Sending updates and marketing communications
• Complying with legal requests
• Detecting security incidents and protecting against fraudulent activity
Sharing or disclosure of information
Any information visitors provide to us will either be e-mailed directly to us or may be stored on a secure server. We may share your personal data with qualified service providers and vendors under contractual confidentiality obligations.
Axiom Real-Time Metrics does not rent, sell or share personal information about visitors with other non-affiliated parties or companies.
Axiom Real-Time Metrics will use all reasonable efforts to ensure that visitor’s personal data is not disclosed to regional / national institutions and authorities unless required by law or other regulations.
The transmission of information via the internet is not completely secure; we cannot guarantee the security of visitor’s data transmitted to our site; any transmission is at the visitor’s own risk. Once we have received the consenting visitor’s information, Axiom Real-Time Metrics will exercise its best efforts to protect visitor’s personal data by using strict procedures, internal guidelines and safeguards from unauthorized access or improper use.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings or via our cookie banner when visiting the site.
Data Protection Rights
Visitors have the right to ensure that their personal data is processed lawfully (“Subject Access Right”). Subject access rights can be exercised in accordance with applicable data protection laws and regulations.
Under the CCPA/CPRA (California Residents), you have the right to:
• Know what personal data we collect and how we use it
• Request deletion of your data
• Correct inaccurate personal data
• Opt out of the sale or sharing of your personal information
• Limit the use and disclosure of sensitive personal information
• Non-discrimination for exercising your privacy rights
Under the GDPR (EU/UK Residents), you have the right to:
• Access your data
• Rectify inaccurate data
• Erase your data (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Lodge a complaint with a supervisory authority
How to Contact Us
• For questions about Axiom Real-Time Metrics Website Privacy Notice or the data we hold can be submitted by e-mail at gdpr@axiom.cc.
• For all other general inquiries, please visit Contact Us | Axiom Real-Time Metrics.
• For residents outside EU/EEA/UK, requests to exercise your rights can be made by contacting us by e-mail at gdpr@axiom.cc. Axiom Real-Time Metrics will review and respond to all requests within the statutory time frames. If required, Axiom Real-Time Metrics may request additional information about the request.
• For EU/EEA/UK residents, requests to exercise your rights can be made by the following:
o Send an e-mail to datarequest@datarep.com quoting
o Contact us on our online webform at Data Request – DataRep
Axiom Real-Time Metrics will review and respond to all requests within the statutory time frames. Axiom Real-Time Metrics may request additional information regarding the request, as required.
How to contact the appropriate Regulatory Authorities?
Axiom Real-Time Metrics is committed to respecting the privacy rights of individuals under all privacy laws applicable to its visitors.
• Personal Information Protection and Electronic Documents Act (PIPEDA)
o The Personal Information Protection and Electronic Documents Act (PIPEDA) is a Canadian law relating to data privacy. It governs how private sector organizations collect, use and disclose personal information in the course of commercial business.
https://www.priv.gc.ca/en/about-the-opc/publications/guide_ind/
• California Consumer Privacy Act (CCPA)
o California residents can inquire about other privacy laws regarding personal and consumer rights.
https://oag.ca.gov/privacy/ccpa
• General Data Protection Regulation (GDPR)
o General Data Protection Regulation (GDPR) is a Regulation in European Union law on data protection and privacy in the EU and the European Economic Area (EEA)
https://edpb.europa.eu/about-edpb/board/members_en
• The Data Protection Act 2018
o The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR), which provides the right to inquire about what information the government and other organizations store about individuals.
https://www.gov.uk/data-protection
• Health Insurance Portability and Accountability Act of 1996 (HIPAA)
o The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient’s consent or knowledge.
https://www.hhs.gov/hipaa/for-individuals/index.html
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
Changes to our Privacy Notice
Any changes Axiom Real-Time Metrics makes to the Privacy Notice in the future will be posted on this page. Please check back frequently for any updates or changes to our Privacy Notice.
Axiom Real-Time Metrics – Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies on our website. By accessing or using our website, you agree to the use of cookies as described in this policy. We are committed to protecting your privacy and comply with applicable data protection laws.
If you do not agree with our use of cookies, you may set your browser settings accordingly or refrain from using our website.
What Are Cookies?
Cookies are small text files placed on your computer or device by websites you visit. They are widely used to make websites function more efficiently and provide information to the website owners.
Cookies may be classified as either “session” cookies (deleted when you close your browser) or “persistent” cookies (remain until they expire or are manually deleted).
Types of Cookies and how they are used
| Type of Cookies | Description of Use of Cookies | Company Website | Axiom Products |
|---|---|---|---|
| Necessary Cookies | Essential for the operation of our website. They allow you to navigate and use secure areas. | Always Active | Always Active |
| Functional Cookies | Enable the website to remember your choices (such as language settings) to provide enhanced features. Typically expire after 6 months unless renewed by further interaction. |
Can be disabled by the user | Not Applicable |
| Analytics Cookies | Help us understand how visitors interact with the website by collecting and reporting information anonymously. Typically retained up to 2 years. |
Can be disabled by the user | Not Applicable |
| Performance Cookies | Help us measure the performance of our website and improve it over time. | Can be disabled by the user | Not Applicable |
| Advertisement Cookies | Used to deliver advertisements relevant to you and to track the effectiveness of our advertising campaigns. | Can be disabled by the user | Not Applicable |
| Uncategorized Cookies | Cookies that are in the process of being classified. | Can be disabled by the user | Not Applicable |
Retention Period for Cookies
The lifespan of cookies we use varies depending on their purpose:
• Session Cookies: These are temporary and are deleted once you close your browser.
• Persistent Cookies: These remain on your device for a set period or until manually deleted. Our persistent cookies typically remain active for between 30 days and 2 years, depending on their function.