Unified eClinical Solution

  • You’ll work alongside a knowledgeable, creative and energetic group of colleagues focused on providing exceptional service and best-in-class solutions to our life sciences clients.
  • You’ll develop close relationships with our clients as part of a team that understands how to meet, and exceed, each of our clients’ specific needs.
  • You’ll be a part of each study’s success and your focus, consistent effort and good ideas will help us to continue to improve everything we do so that we keep “wowing” our clients.

Are you a good fit for us? Are we a fit for you?

We want to meet you if you’re smart, hard working, ambitious, and passionate about working in an entrepreneurial environment. Axiom is a great place for you if you’re eager to use all of your skills, interested in growing your responsibilities, and love to have fun while you do great work.

If you’re interested in working with us, but don’t see a role currently listed, please feel free to send us your resume, along with a short summary of your skills and why you’d like to work with us to careers@axiom.cc and we’ll be in touch.

Current opportunities
are posted below.

To apply please submit your resume, along with a short summary of your skills and why you’re the best fit for this role, below. We look forward to hearing from you.

CLINICAL PROJECT MANAGER
Full Time, Toronto, ON

ABOUT THE ROLE

The Clinical Project Manager is a full-time role and will oversee all project management activities pertaining to a study including study start-up, study initiation, study conduct and close-out; and the implementation of process improvements to facilitate and improve quality of clinical management team. This position reports to the Director of Clinical Management.
Candidates must have 7+ years of experience with North America in Technology, Pharma or Healthcare Industries. Candidates who do not meet this criterion will not be considered for this role.

KEY RESPONSIBILITIES

• Independent oversight of all Project Management activities pertaining to a study; Study Start Up,
Study Initiation, Study Conduct and Close-Out activities and documentation
• Management of assigned projects resources on an ongoing basis
• Responsible for ensuring all key client deliverables are met across applicable functional groups
and working to oversee these groups to achieve study milestones
• Financial Management of projects; ensuring Scope of Work remains on track and that study
remains within agreed upon contract and budget.
• Coaching and development of Clinical Management Team members and mentoring of more
junior staff.
• Writing of Axiom Real Time Clinical SOPs and review of other departmental SOPs to ensure
consistency with clinical processes.
• Creation and review of protocol/study design, case report forms (CRFs), source documents, CRF
completion guidelines, informed consent forms and other study documents.
• Performs direct project tasks such as site monitoring, management/oversight of regulatory and
IRB/IEC/REB submissions and/or grant payments as required.
• Develops patient recruitment strategies and materials.
• Coordinates Clinical Monitors on-site and in-house monitoring responsibilities, schedules and
overall project related day-to-day management of the monitoring team to ensure
protocol/ICH/GCP/ISO-14155 adherence.
• Manages aspects of the clinical projects including development of the Clinical Monitoring Plan
(CMP) and the review and sign-off of monitoring reports (including tracking of reports and
assurance of visit frequency per CMP/contract).
• Ensures study master files comply with SOPs, GCPs and other regulations.
• Designs and develops investigator, regulatory, operations, guidelines and training manuals.
• Contributes to business development by attending meetings with potential sponsors; contributes
time and cost estimates (and/or reviews draft proposals for feasibility) for clinical management
related activities.
• Provides financial management of assigned projects and provides monthly updates on progress
and performance.
• Oversees scope of study tasks in order to identify any change and support change order
process, if required.
• Monitors the preparation and timely completion of all regulatory filing packages and trip reports
and reviews them for appropriate content.

REQUIRED EDUCATION & EXPERIENCE

• BSc. or recognized equivalent in Health or Science related field
• 7-8+ years in a clinical research
• Must have experience in pharmaceutical or CRO industry
• At least 2 year in a management / team leader role
• Working knowledge of clinical / medical / biology
• Proficiency in Excel, Word, PowerPoint, Project and Outlook
• Knowledge of ICH-GCP
• Clinical Research Postgraduate Certificate, Clinical professional degree e.g. CCRP accreditation is
considered an asset
• Experience with EDC systems (data entry, report review, query resolution and/or configuration) is
considered an asset
• Prior project management experience with a CRO is considered an asset

ABOUT THE COMPANY

• Axiom Real-Time Metrics Inc. is a leading technology company in the clinical trial space. We work with small to medium biotech, pharma and CROs to provide efficient technology platforms to commence and enhance clinical trials/clinical studies.
• We are a growing diverse team developing and supporting an innovative system where you will make significant contributions to challenging projects using leading edge technology in a collaborative environment.
• Axiom offers flexible hours. We believe in allowing our creativity to flourish working in a laid-back professional but casual environment. We are jean friendly; every day and we keep an employee lounge stocked with a variety of snacks and coffee.
• The Company is very team oriented and we believe in celebrating our milestones and colleagues. We often have Company events, luncheons and ice cream days during the summer. We organize community service events and team building outings to promote and celebrate collaboration. We work hard but smart and have a passion for leading edge technology with great customer service.

APPLY FOR THIS POSITION

All interested applicants are requested to submit a resume and cover letter. We thank all applicants in advance for their interest but only those selected for interview process will be contacted. No phone calls or third-party recruiters please. Axiom is an equal opportunity employer. All qualified applicants will receive consideration for employment
without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, among other things, or status as a qualified individual with a disability.

Data Manager (Toronto, Ontario Full Time)

ABOUT THE COMPANY

Axiom Real-Time Metrics, Inc. the pre-eminent eClinical technology and managed services company in Canada delivering clinical trials on a global footprint, is seeking a Data Manager to join its team!

A bit about Axiom:

  • Celebrating 20 years of operations in 2021  
  • Have delivered hundreds of studies in over 25 countries
  • Continuous growth of:
    • Axiom Fusion eClinical Suite platform
  • Constant investment in engineering and delivering new features
  • Consecutively growing our team for the past 11 years
    • New Clients
    • Team expansion:
  • Newly opened California Office

ABOUT THE ROLE

This is a full-time Data Manager position.

Candidates should have 3-5 years’ prior experience working in Data Management at a CRO/ Biotech /Pharmaceuticals.

The Data Manager is responsible for Data management activities for one or more clinical trial or registry projects, working closely with the Project Manager and the other members of each team.

KEY RESPONSIBILITIES

  • RESPONSIBILITIES RELATED TO PROJECT INITIATION
    • Effective management of all data and reports (management reports and/or clinical data reports) based on project protocol and overall information objectives
    • Assist with implementation and testing of eCRF and reports into Axiom eClinical Suite
    • Develop key Data Management documents for presentation to and review by the sponsor
    • Assist where applicable in the development and implementation of site training documents and ongoing data management related support plans
  • RESPONSIBILITIES RELATED TO PROJECT MAINTENANCE
    •  Responsibility for all aspects of data management for each study, including issue and resolution of queries where applicable
    • Responsible for ensuring data integrity, performance of edit checks, and recommends applicable changes/updates to the Data Integrity Plan as per Sponsor request/Protocol amendments and/or eCRF updates
    • Follow up on eCRF and query completion with sites
    • Evaluate and add queries to data where applicable based on edit check output
    • Responsible for data transfer configuration and quality assurance of data transfer validation activities
    • Remote site training, support, and communications from a data management perspective
    • Ongoing support for the management of the project and associated ancillary initiatives (e.g. newsletters, data abstracts/manuscripts/presentations, public awareness activities, project expansion, assisting with interim analyses, database lock and coding, etc)
    • Assist, where applicable, with the maintenance of the Axiom eClinical Suite application in conjunction with the Project Manager

RESPONSIBILITIES THROUGHOUT LIFECYCLE OF A PROJECT

    •  Data management and data quality assurance
    • Close, ongoing collaboration with members of project team to ensure project runs smoothly and efficiently and that overall strategic objectives are realized

REQUIRED EXPERIENCE & EDUCATION

  • 3-5 years’ experience in CRO/ Biotech/ Pharmaceuticals
  • Working knowledge of clinical/medical/biology terminology.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Project and Outlook
  • or recognized equivalent in Health or Science related field
  • Knowledge of ICH-GCP / CDASH / SDTM
  • Experience with EDC systems (data entry and/or configuration)
  • Proficiency in Microsoft Word, Excel, PowerPoint, Project and Outlook
  • Enthusiastic, smart, resourceful, analytical
  • Proven to take initiative.
  • Well-developed written and communication skills
  • Perceptive listening skills
  • Strong attention to detail
  • Time management skills
  • Ability to work independently within a team environment
  • Adept at multi-tasking
  • Basic understanding of web-based technologies and browsers

APPLY FOR THIS POSITION

All interested applicants are requested to submit a resume and cover letter. We thank all applicants in advance for their interest but only those selected for interview process will be contacted. No phone calls or third-party recruiters please.

Axiom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, among other things, or status as a qualified individual with a disability.

PROJECT MANAGER- eCLINICAL OPERATIONS

Toronto, Ontario
Full Time

ABOUT THE COMPANY

Axiom Real-Time Metrics, Inc. the pre-eminent eClinical technology and managed services company in Canada delivering clinical trials on a global footprint, is seeking a Data Manager to join its team!

A bit about Axiom:

  • Celebrating 20 years of operations in 2021  
  • Have delivered hundreds of studies in over 25 countries
  • Continuous growth of:
    • Axiom Fusion eClinical Suite platform
  • Constant investment in engineering and delivering new features
  • Consecutively growing our team for the past 11 years
    • New Clients
    • Team expansion:
  • Newly opened California Office

ABOUT THE ROLE

This is a full-time Project Manager position.

Candidates should have 3+ years’ prior experience working in Project Management at a CRO/ Biotech /Pharmaceuticals. Candidates who do not meet this criterion will not be considered for this role. The Project Manager is responsible for direct, daily management and oversight of multiple Axiom Fusion Projects, working closely with other members of Axiom departments.

KEY RESPONSIBILITIES

  • Oversight of all Project Management activities pertaining to a study; Study Start Up and Close-Out activities and documentation
  • Management of assigned projects resources on an ongoing basis
  • Responsible for ensuring all key client deliverables are met across applicable functional groups
  • Oversight of Client Communications – both written and verbal
  • eCRF and Study Module Management – configuration and validation
  • Financial Management of projects; ensuring Scope of Work remains on track
  • Coaching and development of Project Management Team members
  • Implementation of Axiom Real Time Metrics SOPs
  • Contribute to innovative solutions to enhance Axiom Project Management processes

REQUIRED EDUCATION & EXPERIENCE

  • 3+ years’ prior experience working in Project Management at a CRO/ Biotech /Pharmaceuticals
  • or recognized equivalent in Health or Science related field
  • Experience in pharmaceutical or CRO industry
  • Clinical Research Postgraduate Certificate
  • Clinical professional degree e.g. CCRP accreditation
  • Knowledge of ICH-GCP
  • Experience with EDC systems (data entry and/or configuration)
  • At least 1 year in a management / team leader role
  • Proven leadership / Project Management skills
  • Working knowledge of clinical / medical / biology
  • Proficiency in Excel, Microsoft Word, PowerPoint, Project and Outlook
  • Well-developed written and communication skills
  • Ability to collaborate effectively with others
  • Enthusiastic, smart, resourceful, analytical
  • Time management skills
  • Strong attention to detail
  • Adept at multi-tasking
  • Perceptive listening skills
  • Understanding of web-based technologies and browsers
  • Proven to take initiative

APPLY FOR THIS POSITION

All interested applicants are requested to submit a resume and cover letter. We thank all applicants in advance for their interest but only those selected for interview process will be contacted.  No phone calls or third-party recruiters please.

Axiom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, among other things, or status as a qualified individual with a disability.

CUSTOMER CARE ASSOCIATE

 Toronto, Ontario
Full Time

ABOUT THE ROLE & COMPANY

Axiom Real-Time Metrics, Inc. the pre-eminent eClinical technology and managed services company in Canada delivering clinical trials on a global footprint, is seeking a Customer Care Associate to join its team!
The Customer Care Associate assists in maintaining day to day customer relations and ensuring world class support.

A bit about Axiom:

–  Celebrating 20 years of operations in 2021  

–  Have delivered hundreds of studies in over 25 countries

–  Continuous growth of:

  • Axiom Fusion eClinical Suite platform

–  Constant investment in engineering and delivering new features

–  Consecutively growing our team for the past 11 years

  • New Clients
  • Team expansion:

–   Newly opened California Offices

KEY RESPONSIBILITIES

Your core responsibilities as a Customer Care Associate would include the following:

  • Provide professional assistance to global end-users with customer service and technical inquiries
  • Maintain ownership of open incidents and provide End-Users with status updates until a resolution is reached
  • Investigate and troubleshoot issues, escalating to the appropriate teams when necessary
  • Track and report all inquiries / issues within Axiom’s ticket management system
  • Issue training certificates to end-users upon training completion
  • Document study-related contact information and activate electronic signatures
  • Actively participate in internal training sessions and stay up to date on key study information
  • Assist the Project Management Team during initiation, maintenance and close-out of projects, which may include training, client communications, implementation of new / updated functionality and validation
  • Build professional working relationships by providing prompt, enthusiastic and accurate customer service
  • Distribute customer satisfaction surveys and collect end-user’s feedback
  • Work across multiple time zones and communicate with remote team members
  • Maintain a working knowledge of Axiom’s products and services.
  • You are the first point of contact with our End-Users and as such, will provide outstanding customer support that mirrors the quality of Axiom’s products and services.

REQUIRED EXPERIENCE & EDUCATION

  • Minimum 2 years in a Customer Service environment.
  • Ideally the candidate should have a bachelor’s degree (i.e. BSc, BA)
  • Experience in the technology, pharma or healthcare industries an asset.
  • Strong attention to detail.
  • Excellent oral, written communication, time management and organizational skills.
  • Ability to work independently in a team environment.
  • Proficient in Microsoft Word, Excel, Power point, Project and Outlook.

ABOUT THE BENEFITS

  • Attractive Compensation Package
  • Annualized bonus
  • Full suite of benefits; Extended Health, Dental, Vision, LTD, Life Insurance.
  • Generous Paid Vacation Package
  • Beautiful Offices

APPLY FOR THIS POSITION

All interested applicants are requested to submit a resume and cover letter. We thank all applicants in advance for their interest but only those selected for interview process will be contacted.  No phone calls or third-party recruiters please.
Axiom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, among other things, or status as a qualified individual with a disability.
The Company is very team oriented and we believe in celebrating our milestones and colleagues. We often have Company events, luncheons and ice cream days during the summer. We organize community service events and team building outings to promote and celebrate collaboration. We work hard but smart and have a passion for leading edge technology with great customer service.

Better decisions. Shorter timelines.
Unified Technology. Unmatched Service.