Fusion ePRO Tools

Learn how adding ePRO to your study can increase ease of use, improve compliance, decrease Site burden, and maintain data integrity.

The Fusion Advantage

  • Capture your Patient Reported Outcome (PRO) results using Axiom’s mobile app, web portal, or phone/IVRS
  • Review real-time results and ensure subject compliance
  • Dedicated 24/7 ePRO support team and user notifications
Ready to find out more? Book a demo today!

ePRO Mobile App

iOS and Android compatible mobile applications.

User with mobile device

ePRO Patient Portal

Compatible and accessible on all web browsers.

User with laptop computer

ePRO Phone/IVRS

Call-in diary entries and questionnaires.

User on call with phone

Features and Benefits

ePRO for All Devices

Multiple options for Subjects to submit their ePRO entries.
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  • ePRO / eDiary Mobile App
  • ePRO / eDiary Patient Web Portal
  • ePRO / eDiary Phone/IVRS

Real-Time Data

Timely, quality, actionable data at your fingertips.
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  • Automatic Data Sync
  • Improved Data Integrity
  • Real-Time Compliance Reporting

Accelerated Solutions

Get your ePRO-enabled study running in 30-60 days!
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  • Turnkey Device Service
  • Fusion ePRO Template Libraries

Exceptional User Experience

We make it easy for Subjects to participate and find support.
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  • 24/7 End-User Support
  • Patient Notifications
  • User-Friendly Design

ePRO for All Devices

Multiple options for Subjects to submit their ePRO entries.

ePRO / eDiary Mobile App

iOS and Android compatible mobile app.

  • Mobile app supports Bring Your Own Device (BYOD) and easy installation on iOS and Android
  • Subjects can use the app to complete their assessments from anywhere
  • Text, call, and mobile push notifications and reminders
  • Entries can be submitted in offline mode and automatically syncs once connection is available
  • Typically used for Study Diaries, Medication Tracking, etc.

ePRO / eDiary Patient Web Portal

Compatible on all web browsers.

  • Subjects log in to Fusion Patient Portal to submit assessments at Study Timepoints
  • Assessments can be completed onsite via tablet, or at home
  • Typically used for longer, quality-of-life assessments

ePRO / eDiary Phone/IVRS

Call-in diary entries and questionnaires.

  • Interactive Voice Response System (IVRS) supports call-in diary or questionnaire submissions using dial pad to select preset answers
  • Local dial-in numbers available by region
  • Typically used for Study Diaries, Medication Tracking, etc.

Real-Time Data

Timely, quality, actionable data at your fingertips.

Automatic Data Sync

Real-time syncing to Fusion database.

  • No additional API configurations or user action required
  • Secure and compliant data transfers, no Personal Health Information (PHI) collected
  • Easy to review data entry flow
  • 24/7 Real-Time Reporting

Improved Data Integrity

Reduce manual data entry errors and save time.

  • Validation rules (i.e. number ranges, logic rules) built-in as point-of-entry checks for maintaining data integrity
  • Answer availability based on most current study data
  • Sites save time by eliminating extra layer of data entry
  • Study Monitors save time by not having to review paper data entry
  • Clients and Sponsors have access to data immediately and can make actionable decisions sooner

Real-Time Compliance Reporting

Integrated compliance reports and notifications.

  • Daily reports on Subject, Site and Study level data
  • Immediate awareness of key subject issues
  • Alerts for non-performing subjects and unsynced devices
  • Custom thresholds reporting

Accelerated Solutions

Get your ePRO-enabled study running in 30-60 days!

Turnkey Device Service

Ready-to-use device kits.

  • Android or iOS device Kits (phone or tablet) assembled and shipped directly to Site
  • Kits accounted for digitally
  • All Kit turn-over done by Axiom for Site’s ease-of-use

Fusion ePRO Template Libraries

Access to hundreds of standard questionnaires / assessments.*

  • Choose from templates of questionnaires and assessments developed and used in past trials across diverse therapeutic indications
  • Customized listing of templates based on specific trial and drugs used
  • Choose from multiple input formats (i.e. text, numbers, dropdown, radio buttons, etc.)
  • All tracked fields can be made into custom dashboards (i.e. enrollment)

* Sponsor requires a license to use applicable questionnaires – Axiom provides support with licensing process, if applicable

Exceptional User Experience

We make it easy for Subjects to participate and find support.

24/7 End-User Support

Our dedicated customer care team are here to help, anytime!

  • Dedicated in-house ePRO support team for Sites and Subjects
  • 24/7 team available to answer end-user questions in any time zone
  • Local dial-in numbers for support in multiple countries

Patient Notifications

Automatic reminder notifications to encourage Subject compliance.

  • Dosage and device reminders
  • Reminders for upcoming diary entries
  • Reminders for incomplete diary entries
  • Alerts sent by text, call, or mobile app notifications

User-Friendly Design

Simplified features for End User Success.

  • Access from platform of choice: mobile app, browser or phone
  • Quick and easy registration in 5 minutes, in-person or remote
  • User interfaces support multiple languages per study, each subject can choose their preferred display language

ePRO and Fusion eClinical Suite

  • ePRO module accessible with Fusion single sign-on
  • Centralized Fusion database means all of your Subject data is in one place
  • All tracked fields can be made into custom dashboards (i.e. enrollment)
Discover More Fusion Modules

Better decisions. Shorter timelines.
Unified Technology. Unmatched Service.

Talk to us about ePRO for your next study!


Fill out our demo request form below, or visit our Contact page for more options to reach us!

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